By Kelly Conway, CIC, CRM
Owner, Conway Insurance Agency
Saturday night, a big storm blew up out of nowhere and hammered San Antonio. That’s close to home for us, and it came right on the heels of those quick storms that popped up around here last week. When weather moves that fast, the phone starts ringing with a version of the same question: “If my house floods, does my homeowners insurance cover it?” It’s one of the most important questions you can ask, and the answer catches a lot of people off guard. A standard homeowners insurance policy does not cover flooding.
I’d much rather you hear that from me on a calm day than find out the hard way after water is already in your living room. So let’s walk through it together.
Wait, Homeowners Insurance Doesn’t Cover Floods?
That surprises almost everyone, so let me be clear about it. Your homeowners policy covers a lot of storm damage, including wind, hail, and a tree through the roof. But flooding is specifically excluded. Flood coverage is a separate policy. It isn’t fine print we can quietly adjust, and it isn’t a mistake. It’s simply how home insurance has always worked, which is exactly why so many good people get caught by it.
Here’s the Part Most People Miss: It’s About Where the Water Comes From
This is the distinction that decides most storm-water claims, and almost nobody knows it. In plain terms, your homeowners policy cares about whether the water came from above or from the ground.
You Don’t Have to Be in a Flood Zone
Here’s the other thing people assume: “I’m not in a flood zone, so I don’t need to worry about this.” Central Texas is nicknamed Flash Flood Alley for a reason. Our storms drop a lot of water in a hurry onto ground that can’t take it, and a large share of flood damage happens to homes that are not in high-risk flood zones and had never flooded before. Low risk is not the same as no risk, especially here.
The Catch That Hurts the Most: The Waiting Period
If you take one thing from this article, take this. You usually cannot buy flood insurance when a storm is already in the forecast and have it help you. A new flood policy through the National Flood Insurance Program typically has a 30-day waiting period before it takes effect. That means the time to get covered is now, on a clear day, not when the sky turns green. Waiting until you need it is the one move that guarantees you won’t have it.
We’ve had clients come to us right after a scare, ready to add flood coverage, only to learn that the storm which frightened them wouldn’t have been covered even if they had called the morning it hit. I never enjoy that conversation. It’s the whole reason I’d rather have this one with you today.
What to Do
You don’t need to become a flood expert. You just need to take a few simple steps before the next storm:
- Find out what you actually have. Don’t assume flood is included, because it almost certainly isn’t. Call or text us and we’ll tell you in about two minutes.
- Ask about your real risk. Flood zone or not, we can look at your specific property and location so you can make an informed choice.
- Don’t wait for the forecast. Because of the 30-day waiting period, flood coverage only helps if you set it up ahead of time.
- Cover your belongings, not just the building. Flood policies can cover contents too, which matters whether you own or rent.
- Document your home now. A quick video walkthrough of your rooms and belongings makes any future claim far easier.
The Bottom Line
A standard homeowners policy covers a lot, but not flooding, and in a place like Central Texas that gap is a big one. The good news is that flood coverage is available, it’s often more affordable than people expect, and the only real requirement is setting it up before you need it.
After a weekend like this one, it’s worth five minutes. Give us a call or a text and we’ll check whether you have flood coverage, look at your property’s risk, and walk you through your options. No pressure. No sales pitch. I’d rather you understand your coverage before the next storm than wish you had after. When in doubt, ask.
Kelly Conway, CIC, CRM
Conway Insurance Agency
conwayagencytx.com | 512-345-0005


