Kelly Conway
Founder
Hello there! I am Kelly Conway, the founder of Conway Insurance Agency. With over 15 years of experience in the insurance industry, I am committed to providing exceptional service and making insurance hassle-free for customers.
To me, insurance is more than just a policy or a piece of paper. It’s about protecting what matters most to you – your home, your car, your loved ones, and your livelihood. It’s about having that peace of mind knowing that you’re covered in case the unexpected happens. I truly believe that insurance is a way to safeguard your future and can help you bounce back when life throws you a curveball.
But it’s not just about the policies for me. It’s about the people. I am passionate about building relationships with customers and understanding their individual needs. I want to be there for them during the good times and the tough times, guiding them through the complex world of insurance and helping them feel confident and protected. Seeing the relief and gratitude on their faces when they know they’re in safe hands is what drives me every single day.
Outside of work, my family is my greatest joy. I have a wonderful spouse and two amazing kids who keep me on my toes. We love spending quality time together, whether it’s exploring the great outdoors, traveling, or sitting down for pizza and a movie on Friday’s. My kids are involved in too many activities to list and keep us on the go.
We also love enjoying all that Austin has to offer. This city has been my home for over 25 years, and I absolutely love it! From the vibrant music scene to the beautiful outdoor spaces, Austin has a special place in my heart. When I’m not helping customers, you might find me out on a trail, trying new restaurants or catching some live music.
So, if you’re looking for personalized insurance solutions from a team that truly cares, look no further than the Conway Insurance Agency. We’re here to simplify insurance, protect what matters most to you, and give you the peace of mind you deserve. Give us a call today and let’s get started!
Meet the Team Behind Your Peace of Mind
Experienced Local Insurance Professionals
Hasana Rivera
Service Team Lead
Hasana Rivera is dedicated to help protect you and your family from life’s uncertainties. Having seen the value of reliable coverage firsthand, she is passionate about helping others achieve peace of mind. Fluent in both English and Spanish, she effectively serves a diverse range of customers. Hasana understands the importance of safeguarding what matters most to you and is here to provide personalized insurance solutions tailored to your needs.
Benita Martinez
Service Agent
Benita is our dedicated Customer Service Agent. She handles policy changes, claims, and billing inquiries, always prioritizing customer satisfaction. A Texas native living in Austin for over 10 years, Benita brings 8 years of experience in customer relationship management, with a background in event planning and sales. Outside of work, Benita is active in her church community and various ministries. Benita enjoys spending time at Zilker Park with her Golden Retriever or paddleboarding on Lady Bird Lake. She’s also a passionate cook.
Gionina Posca
Sales Team Lead
Since 2020, Gionina takes pride in working one-on-one with customers to understand their unique needs and help provide personalized protection. Though she works remotely from Deep East Texas, she’s an integral part of the Austin-based team.
Outside the office, she balances life as a busy mom by staying active in her kids’ academics and sports, pursuing healthy cooking, and enjoying creative outlets like dance. She once even traveled to Argentina to train and perform with her tango group—an experience that reflects her dedication and passion in all areas of life. Her goal? To offer the kind of guidance and service she’d want for her own family.
Tiffany Parker
Service Agent
Tiffany has been in the insurance industry since 2020 and enjoys helping individuals and families find coverage that fits their needs and provides peace of mind. She values building lasting relationships with customers and making the insurance process simple and stress-free. When she’s not at work, Tiffany loves spending time with family and friends and creating lasting memories.
Barry Hale
Licensed Agent
Barry brings a strong customer service background to the Conway Insurance Agency, with years of experience leading call centers and helping teams serve customers with care and clarity. After spending most of his life in Atlanta, Georgia, with a brief stop in Huntsville, Alabama, Barry built his career around listening to people, solving problems, and making complicated situations feel easier to navigate.
Barry became licensed in insurance because he wanted a career where he could truly help people protect themselves and their families. His goal is to demystify insurance for customers, explain coverage in a way that makes sense, and help them feel confident about what they are protecting.
Outside of work, Barry and his wife, Rhonda, have been married since 1999 and are blessed with three sons, two granddaughters, and two golden retrievers who keep life busy and full of love.
Gavin Pardeiro
Licensed Agent
Born and raised in Austin, Gavin brings a local touch and a genuine passion for helping others protect what matters most. His interest in insurance began after a personal experience showed him the true value of having the right coverage during life’s unexpected moments. That experience continues to inspire his dedication to supporting families with care and understanding.
A former multi-sport athlete, Gavin approaches his work with the same focus and determination that defined his years in basketball, football, and tennis. Outside of the office, he enjoys attending concerts, cheering at sporting events, and spending time with family and friends here in Austin.
Erick Dimas
Erick Dimas has over four years of experience in the insurance industry and is fluent in both English and Spanish, allowing him to support a wide range of customers with confidence and clarity. Originally from El Salvador, Erick has lived in the United States for more than 21 years and has built his career around helping individuals and families find insurance solutions tailored to their unique needs.
Erick is passionate about helping customers select the right coverage and helping see they fully understand how their policies work to protect what matters most. Outside of the office, he enjoys training for bike races, bringing the same focus, discipline, and determination to his personal goals as he does to serving customers.